About half-way through last year we sent out a patient survey asking you, our past and present patients, what additional services we could provide at Personal Best. The overwhelming response was that we should find a Remedial Massage Therapist to join our team and so for at least a month (maybe two) this was at the forefront of my mind. Then, in a pattern many of you would be familiar with, I got busy doing a number of other things — seeing patients, running workshops, visiting doctors, installing new computers, completing payroll… the list goes on!
The idea of finding a remedial massage therapist got pushed down my list, even when patients reminded me about it! Until November, when an interesting thing happened . . .
One of the most rewarding aspects of running a small business is experiencing the cliché of “What goes around, comes around” play out in real life. In November I received an email from a massage therapist who read an article on our website that we were looking for someone. When I asked how she got to our website she replied “You came down and gave a talk to our class last year” and at the time of writing this we are very close to having a massage therapist join our team.
This means I have to turn my attention to understanding how massage therapy can work alongside physiotherapy in a way that complements both disciplines. I have some ideas about how this might work but until the rubber meets the road those ideas are purely academic! Taking on a massage therapist is a change for our practice and with any change comes an interesting mix of both promise and uncertainty. However, I learnt recently (and I wish I knew this earlier in life) that the best decision is the one you make adecision is better thannodecision so sometimes you just have to jump in!
I am looking forward to expanding the services we offer at Personal Best and I will keep you posted on this important development!
